General terms and conditions for subscriptions
If you want automatic delivery of goods monthly, every two months or quarterly, you can start a subscription service for the desired products. If you only want to buy an item once, click BUY NOW or BUY WITHOUT SUBSCRIPTION.
How do I start a subscription?
Select the desired product and click on Subscribe. Then choose the desired periodicity of the subscription: every month, every two months or every quarter. Then click SUBSCRIBE NOW. Select the number of products you want to subscribe to by adding one or more numbers to the shopping cart. After checkout and payment at the checkout, you will receive an order confirmation. The purchased product is delivered immediately and then on the same date each period until you choose to end, pause or change the subscription.
When you start your subscription, it is paid directly at check-out at the checkout. Future automatic subscription orders sent according to the selected periodicity are paid with the previous card that was registered at the start of the subscription. As a subscriber, you are obliged to update your card details if the payment does not go through or obtain an alternative payment solution in the form of an invoice from Skinware Sweden AB. Here you can read more about Purchase terms.
Prices during subscription period
Prices/costs applicable to the products included in your subscription are those stated on the website. Prices may change during the subscription period and we reserve the right to change the price without notice of a price change. The price you pay for Product included in the Subscription Service is the price shown on the Website and the delivery notification sent to your email.
How do I change, pause or cancel my subscription?
If you have an ongoing subscription that you want to change, pause or cancel, do so by emailing us at email@example.com. Enter in the email your order number and what you want; change, pause, terminate or, for example, change the number of products in your subscription. All changes, suspensions or terminations must be made no later than 7 working days before your regular delivery day so that you do not have to pay for the next delivery. Non-payment is not the same as canceled subscription service. The 14-day right of withdrawal always applies, read more under Right of withdrawal & returns if you want to use the right of withdrawal.
If you have any questions, contact our customer service at firstname.lastname@example.org